Mission, Focus, and Guiding Principles
Mission Statement:
We strive to achieve total customer
satisfaction by continuously improving our
products, service and manufacturing
techniques.
Strong technical support, quality workman-
ship and competitive pricing will convince
our customers that Jorgensen is the low
total cost supplier.
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Focus:
• Our people will generate the changes
needed for improvement through empower-
ment and teamwork.
• The ways in which work is accomplished
will be continuously analyzed for process
improvement.
• Our business will be conducted with
fairness and honesty toward customers,
employees, suppliers and the community.
• Our customers are the people that keep
us in business. Their total satisfaction is
our top priority.
Guiding Principles:
• Customers are the focus of everything
we do.
• Quality comes first.
• Suppliers are our partners.
• Fairness and honesty should never be
compromised.
• We must continuously improve.
• We must work together, using teamwork &
empowerment.
• New ideas are the lifeblood of our business.
• Less experienced people need to be
mentored and coached.
• Safety affects quality, we need to be vigilant.
• Respect for our community is at the heart
of our business conduct.