Mission, Focus, and Guiding Principles
Mission Statement: We strive to achieve total customer
satisfaction by continuously improving our products, service and manufacturing
Strong technical support, quality workman-
ship and competitive pricing will convince
our customers that Jorgensen is the low
total cost supplier.
• Our people will generate the changes
needed for improvement through empower-
ment and teamwork.
• The ways in which work is accomplished
will be continuously analyzed for process
• Our business will be conducted with
fairness and honesty toward customers,
employees, suppliers and the community.
• Our customers are the people that keep
us in business. Their total satisfaction is
our top priority.
• Customers are the focus of everything
• Quality comes first.
• Suppliers are our partners.
• Fairness and honesty should never be
• We must continuously improve.
• We must work together, using teamwork &
• New ideas are the lifeblood of our business.
• Less experienced people need to be
mentored and coached.
• Safety affects quality, we need to be vigilant.
• Respect for our community is at the heart
of our business conduct.