Delivering the best solutions to our customers through teamwork, innovation and long-term commitment

QUALITY POLICY STATEMENT

Jorgensen Conveyors, Inc. will promote Continuous improvement and a high level of Customer satisfaction.  Through employee participation and empowerment, we will establish quality policies, procedures and instructions to ensure that the designs, products and services offered by the Company consistently satisfy our customers' needs.  Quality objectives will be set and communicated to ensure continual improvement towards these goals.

Job functions will be performed in Compliance with the policies, procedures, and instructions established by the Company.  Deviations from documented policies and procedures will be corrected and action taken to prevent  deviations from occurring again.

Maintenance of the quality system is the responsibility of the executive management under the general direction of the Quality Manager of Jorgensen Conveyors, Inc.

Chuck D'Amico                 John D'Amico

Director of Operations       Director of Sales & Marketing  Co-Principal                     Co-Principal

 

The three C's of Quality at Jorgensen Conveyors, Inc.

Compliance with the policies, procedures, and instructions

Continuous Improvement

Customer Satisfaction

Mission, Focus and Guiding Principles

Mission Statement:
We strive to achieve total customer satisfaction by continuously improving our products, service and manufacturing techniques. Strong technical support, quality workmanship and competitive pricing will convince our customers that Jorgensen is the low total cost supplier.

Focus:
Our people will generate the changes needed for improvement through empowerment and teamwork.

The ways in which work is accomplished will be continuously analyzed for process improvement.

Our business will be conducted with fairness and honesty toward customers, employees, suppliers and the community.

Our customers are the people that keep us in business. Their total satisfaction is our top priority.

Guiding Principles:
Customers are the focus of everything we do.
Quality comes first.
Suppliers are our partners.
Fairness and honesty should never be compromised.
We must continuously improve.
We must work together, using teamwork and empowerment.
New ideas are the lifeblood of our business.
Less experienced people need to be mentored and coached.
Safety affects quality: we need to be vigilant.
Respect for our community is at the heart of our business conduct.